Card Query

If you are trying to purchase additional cards or fobs for your site or customer, please contact Controlsoft Sales Team – or call us on +44(0)1451 844896 option 1.

If the card requires further analysis – e.g. the card format is unknown. Please complete the form below.

Before filling out the form below please ensure the card or token is not damaged and that it’s working on the access control system.

Once your return has been approved, you will be emailed instructions.

First Name
Last Name
Your company name
Job reference
Return address
Additional notes
Upload picture of card/fob Attach files

Each of your file(s) can be up to 20MB in size.

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